Exercise Diligence When Leaving an Online Review

A Negative Online Review Can Leave You Liable 

How a Negative Online Review in Klamath Falls, OR could lead to a home insurance claim Everyone today is connected in some way to social media. It can be by Facebook, Yelp, email or other internet outlets. When you write something, you leave your fingerprint for everyone to see. If you go to a restaurant, dentist, daycare or other business and have a bad experience, you might think of writing a bad review on the company’s Facebook page or Yelp. If you decide to do this, it is important to exercise caution about how you word your experience as recent cases have shown you can be sued for libel – even if you think the review was justified. This can be a very frightening situation and how on earth can you afford to pay attorney fees? What do you do?

If you have the right coverage on your homeowners insurance, you likely have protection for these personal offenses such as libel, slander or defamation of character. If you receive a lawsuit, you need to contact your homeowners insurance claim’s department right away. The claims department will defend you and pay for damages up to certain limits on your policy. If you want to be extra cautious, you can get an umbrella insurance policy that would give you coverage above and beyond your homeowners policy for attorney fees and any damages awarded. It is important to understand your home or renters insurance.

If you have questions about one of these policies, feel free to contact one of our licensed agents at Pacific Ridge Insurance. We write business across the state of Oregon from our home office in Klamath Falls, OR. Policies can easily be written over the phone by calling (888) 337-5882.  With years of insurance experience, we can easily help you insure everything from your home to your auto or commercial auto insurance. We live where you do and are an independent insurance agent, so we can help you find the right company to fit your needs. You can also check out our website, 24/7.

Understanding Flood Insurance and Sewer Backup Coverage

Flood Insurance and Sewer Backup Insurance – Not the same thing.

Flood Insurance and Sewer Backup Coverage in Klamath Falls, OR. Floods are the most devastating natural disaster in the United States each year causing billions in losses and displacing thousands. While flooding is a common concern for those near rivers and streams, all homes in the United States can be caught off-guard by floods. When it comes to flood insurance, it is important to understand what flood insurance is and what is covered. Many people think flood insurance is anything to do with water in their home. This is far from the truth. Floods are defined as surface water that enters your home from the outside – not to be confused with a leaky roof or a broken pipe, loose toilet or other plumbing related issue. Another issue altogether is sewer backup with may or may not be covered depending on what caused it to occur.

Let’s take a closer look at these policies:

Flood Insurance: Flood insurance covers your property and contents from damages that occur when water from outside the home enters the home. Beit a heavy rainstorm, a clogged drain in the street or even a hurricane that causes a tidal surge that backs up streams and rivers.

  • Cost: According to floodsmart.gov, the average flood insurance policy costs around $700 a year. Depending on your area and whether you’re in a flood prone area, your costs can be higher or lower.
  • What’s covered: The typical flood insurance policy will cover your building and the contents. Be sure to discuss contents coverage with your agent to ensure you have enough coverage. The price of the policy will be largely determined by how valuable your items are and how much coverage you need.
  • When to buy: Flood insurance requires a 30 day waiting period. The best time to buy a flood insurance policy is as soon as you decide you want it.

Water & Sewer Backup Coverage: Sewage backup insurance is not included with a standard homeowner’s insurance policy. Sewage backup occurs for many reasons, but ultimately, what is happening is there is a blockage that causes water to reverse course and push up into your sinks, bathtubs or other outlets. This can be a smelly, filthy event and one you want to be sure to discuss with your agent. Believe it or not, this is a somewhat common occurrence.

  • Cost: Cost always varies, but typically a sewer backup endorsement will run you under $100. Be sure to ask your agent about different policy options.
  • What’s covered: You purchase specific amounts of covers, such as $10,000 or $15,000. This helps cover the cost of cleaning the damage caused from the backup as well as replacing carpets, drywall, and even cleaning or replacing ducts.
  • When to buy: Water and sewage backup occurs everywhere. There is no real good indicator or when this event will occur, so protecting early is critical.

We understand insurance is confusing, so if you still have questions, feel free to call one of our licensed agents and ask to speak about flood or sewage backup coverage.

If you have questions about your home, auto or commercial insurance, call the insurance agents at Pacific Ridge Insurance. They write business across the state of Oregon from their home office in Klamath Falls, OR. Policies can easily be written over the phone by calling (888) 337-5882.  With years of insurance experience they can easily help you insure everything from your home to your auto or commercial auto insurance. They live where you do and are an independent insurance agent, so they can help you find the right company to fit your needs. You can also check out their website, 24/7.

How Technology Can Keep Your Home Claims-Free!

Six Pieces of Technology That Could Help Prevent a Home Insurance Claim

Six Pieces of Technology That Can Keep Your Home Claims-Free in Klamath Falls, ORWe touched a couple weeks back on how simple pieces of technology can keep your home safe from burglary. Well, wouldn’t it be great if technology could help us avoid other claims like water damage, fire & freezing damage?

Technology for the home has taken huge steps in the past 5 years. In fact, most everything in a home can be controlled by a mobile device and an installed home router (Wi-Fi). Implement some of these do-it-yourself items into your home to help you avoid an insurance claim:

Thermostats: Not only does a smart thermostat help you reduce your energy consumption, you can now monitor the home temperature while away on vacation. We all know someone who has experienced a frozen pipe that caused water damage. Typically this is because the thermostat wasn’t on and a cold-snap came through. Smart thermostats allow you to adjust the temperature through a Wi-Fi signal even while you’re abroad.

Smart Garage Door Openers: I think we’ve all come back home and noticed we left the garage door open all night, or even left the house only to reach your destination and think… did I leave my garage door open? Smart garage door openers work with your Wi-Fi system to notify you if the door is open or closed. You can then close it from your mobile device ensuring your items stay safe and sound.

Water sensors: Water sensors alert to you when water is standing on the floor. A great place to install a water sensor is behind a toilet, near a dishwasher and behind your refrigerator if you have a water/ice maker. Water sensors can be synced up with your existing alarm system or are available in a Wi-Fi version which at this time run around $60 each.

Smart Smoke Alarms: Smoke alarms are really the first line of defense for fires and smoke damage. Often times a fire will smolder, but the resulting smoke damage can be just as damaging. Smoke alarms, like water sensors, can be obtained by your existing home security company and tied in. Additionally, smoke alarms can be tied into your Wi-Fi alerting you if something is awry at home while you’re way.

Smart Locks: “Did you lock the front door when we left? No, I was carrying the suitcase.” Fortunately, door locks are available in a Wi-Fi enabled where you can simply lock and unlock your front door via a battery and Wi-Fi signal. Unlocked front doors are now a thing of the past.

Humidity Monitors: High humidity is another sign that you have water in your home. When humidity rises it can wreak havoc on your home. Humidity sensors come in all sorts of devices including your thermostat, furnace and even some home video monitors like the aforementioned Canary device we mentioned in our blog about home security. If the humidity is extra high, this may be a sign that water is leaking somewhere.

If technology is your thing, consider some of these options! For most people, insurance is not. Fortunately if you have questions about your home or renters insurance, call the insurance agents at Pacific Ridge Insurance. They write business across the state of Oregon from their home office in Klamath Falls, OR. Policies can easily be written over the phone by calling (888) 337-5882.  With years of insurance experience they can easily help you insure everything from your home to your auto or commercial auto insurance. They live where you do and are an independent insurance agent, so they can help you find the right company to fit your needs. You can also check out their website, 24/7.